Privacy Policy
Last updated: October 2026
Gorge-badger operates the gorge-badger.com website and provides automotive services. This privacy policy explains how we collect, use, and protect information when you interact with our website or services.
Information We Collect
When you use our website or services, we may collect the following types of information:
Information You Provide
- Contact details such as name and email address when you submit enquiry forms
- Vehicle information including make, model, and service history relevant to requested work
- Communication records from emails and messages you send us
Information Collected Automatically
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Device information and screen resolution
- Approximate geographic location based on IP address
How We Use Your Information
We use collected information to:
- Respond to your service enquiries and booking requests
- Provide and manage automotive services you request
- Communicate about appointments, service updates, and relevant information
- Improve our website functionality and user experience
- Analyse website traffic patterns to enhance our online presence
- Comply with legal obligations and protect our legitimate business interests
Legal Basis for Processing
We process your personal information under the following legal bases:
- Contract performance when providing services you have requested
- Legitimate interests in operating and improving our business
- Consent where you have specifically agreed to certain uses
- Legal compliance when required by applicable laws
Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who assist with website hosting and analytics
- Parts suppliers when necessary to complete vehicle repairs
- Legal authorities when required by law or to protect rights and safety
Data Security
We implement reasonable security measures to protect information from unauthorised access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to our website.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Service records may be retained for extended periods as required by industry standards and regulations.
Your Rights
Depending on your location, you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details provided below.
Cookies and Tracking
Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be indicated by updating the date at the top of this page.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: [email protected]
- Address: 42 Workshop Lane, Melbourne VIC 3000, Australia